Coronavirus (COVID-19) Prevention Measures

A Message from our General Manager

March 16, 2020

Dear Valued Guests,

The tribe and resort management are meeting on a daily basis to assess the evolving outbreak and additional measures that are needed.

For the health and safety of our guests and team members, we are implementing the following measures to help prevent the spread of COVID-19. These will remain in place until further notice:

  • Bus programs are suspended
  • Slot, blackjack and poker tournaments are canceled
  • All buffets are canceled, and Black Oak Café hours have been reduced (Sunday – Thursday: 7 am – 11 pm, and Friday – Saturday: 7 am – 2 am)
  • Entertainment and events in the Willow Creek Lounge are canceled
  • Young at Heart offerings on Wednesdays for guests age 50+ are suspended
  • Restaurant capacity has been reduced, and we are ensuring appropriate social distancing between diners
  • Condiments have been removed from restaurant tables and are available upon request
  • Self-service beverage stations are closed

In addition, we are continuing to implement the following protocols:

  • Hand sanitizer stations are located throughout the casino, Family Fun Floor and THE HOTEL. Additional stations have been placed at our restaurants and at all entrances and exits
  • Sanitizer wipes are available at the Players Club
  • Machines, restrooms and frequently touched surfaces are regularly and thoroughly wiped down using high-grade disinfectant
  • Signage has been posted to remind guests and team members to thoroughly wash their hands
  • We are strongly advising guests and team members to stay at home if they are ill

We will continue to update you as the situation evolves.

 

Leif Kruger

General Manager

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