Where is the venue located?

Westside Pavilion, 17807 Tuolumne Road, Tuolumne, CA 95379

Do I have to bring printed tickets or can I get into the show with digital tickets?

To enter the venue, you can present your digital tickets on your smartphone at the gate to be scanned, or you can print your tickets and bring the physical copies with you to the gate.

If neither of these options is available to you, you can request for ticket pick up at Will Call/Box Office on the day of the concert. You will need to make this request through Eventbrite when purchasing your tickets, and there is a nominal fee to do so.

Is ADA seating available?

Yes, ADA Seating is available in every section of the Westside Pavilion, including General Admission Lawn. You can purchase ADA tickets for each show online at Eventbrite. If you have special seating requests, please contact the box office through Eventbrite. 

Once you arrive at the gates of the venue, please inform the event staff that you have tickets for ADA seating. The staff will assist you regarding any wheelchair/etc. needs.  

Where do I park? What does it cost?

Parking is free at Black Oak Casino Resort. From the casino, you can hop on a shuttle that will take you to Westside Pavilion. Shuttles will continually run from the casino to the Pavilion from the opening of the venue gates until one hour after the show.

VIP parking is included with the purchase of VIP tickets. VIP parking is located at Westside Pavilion with spaces are next to the VIP gate. VIP ticket holders may also choose to park at Black Oak Casino Resort and ride the shuttle to the venue.

Can I bring chairs or blankets?

Yes, chairs with seat-backs no higher than 32" from the ground (strictly enforced) and blankets are welcome. However, please keep them out of aisle ways. The venue event staff will reserve the right to evaluate what is a nuisance.

Is this a family friendly venue?

Yes, most shows are family friendly. However, everyone over the age of three years old will need a ticket.

Are cameras allowed?

Yes, please take some photos to show off what a great time you had. However, please do not bring professional cameras.

Is this a seated venue?

Yes, the venue has about 2,700 seats. General Admission tickets are on the lawn. The venue is entirely outdoors–please dress appropriately to enjoy the show.

Where do I smoke?

Smoking is allowed in designated areas only. Check with event staff or follow signage to smoking areas.

Can I bring a cooler?

No coolers are allowed.

Can I bring food and/or drinks?

Outside food and drinks aren't allowed, but there will be plenty of great food options as well as alcoholic and non-alcoholic beverages for sale in the venue.

Can I bring my dog?

No, please leave all your pets at home. At this time, we are not providing entertainment for animals. Should that change we will let you know!

Who do I reach out to for items lost at the venue?

You can call our Lost & Found at (209) 928-9365.

Please follow official venue rules as posted at the main gate for the best possible experience and safety of all patrons.