COVID-19 Health and Safety Precautions

Dear Valued Guests,

The Tuolumne Band of Me-Wuk Indians is committed to protecting the well-being of our guests and team members. Our goal is to provide the safest possible environment for your comfort and enjoyment.

To achieve this, the following health and safety precautions are in effect with consideration of state and federal guidelines. These include:

  • Temperature screenings for guests upon entry
  • Masks are required
  • Reduced guest occupancy levels
  • Frequent cleaning of surfaces, machines and high-traffic areas
  • Hand-sanitizing stations readily available throughout the resort
  • Plexiglass shields at Players Club, the Cashier, Jumping Coyote Espresso and the Black Oak Cafe
  • Physical distancing floor markers placed at Players Club, the Cashier, ATMs and kiosks
  • Jumping Coyote Espresso is open for to-go orders only.
  • The Black Oak Café and Seven Sisters are open for dine-in service at 25% capacity. The Café is also offering to-go orders. Visit their pages for updated hours and modified menus.
  • All bars and self-serve beverage stations are closed. Drinks can be ordered from beverage servers on the gaming floor.
  • Slot machine seating is adjusted to promote appropriate physical distancing. Machines are frequently sanitized.
  • Table games are limited to a maximum of three players per table. All games are contactless and played face-up: only the dealer will touch cards and chips.
  • All team members are required to:
    • Complete COVID-19 safety training
    • Undergo a temperature screening before starting their shift
    • Wear Personal Protective Equipment (PPE)
    • Wash their hands thoroughly and frequently
    • Monitor their health and not come to work if they are not feeling well

The following services are currently open:

The following services will remain closed until further notice:

  • The Mill Sports Bar & Grill
  • The Underground Arcade
  • Black Oak Lanes
  • The Poker Room
  • Kingpins
  • Willow Creek Lounge entertainment
  • Willow Creek Bar
  • Manzanita Bar
  • The River Bar
  • Seven Sisters Bar
  • Valet
  • Catering/Group Sales
  • Bus Program

Protecting and supporting our Black Oak Casino Resort family and the public continues to be of the utmost importance to us. For everyone’s health and safety, if you do not feel well, please stay at home.

FAQ

Gaming Floor

Q: Are masks required?

A: Yes. For your convenience, if you do not already have a mask, one will be provided upon entry during temperature screening.

Q: You’ve announced that “not all slot machines will be available” because of social distancing. How will this work?

A: All machines are on, but seating has been reduced. If the machine you want is right next to one already occupied by another player, please observe social distancing guidelines and wait until they leave.

Q: Is the Family Fun Floor open?

A: The following venues on the first floor are temporarily closed: The Mill Sports Bar & Grill, Black Oak Lanes, The Underground Arcade and Kingpins. The Street is open on Saturday and Sunday only from 12 pm – 8 pm.

Q: Are you still allowing buses from the Valley to come to the casino?

A: Not at this time. The bus program is on hiatus until further notice.

Hotel and RV Park

Q: Is the hotel open? Is the pool open?

A: Yes. Reservations can be made online or by phone. The pool is open to hotel guests only. The fitness center will reopen at a later date.

Q: Is the RV Park open? Can non-Tuolumne County residents make a reservation?

A: The RV Park is open, and anyone can make a reservation online or by phone.

Q: Do I get priority/guaranteed entry into the casino if I have a hotel reservation?

A: Yes, there will be a priority line at the door for hotel guests and Diamond cardholders if the casino is at capacity.

Menu