Dear Valued Guests,
The Tuolumne Band of Me-Wuk Indians is committed to reopening Black Oak Casino Resort in a responsible manner that promotes the well-being of our guests and team members. Our goal is to provide the safest possible environment for your comfort and enjoyment.
To achieve this, we are implementing the following health and safety precautions with consideration of state and federal guidelines. New initiatives include:
Protecting and supporting our Black Oak Casino Resort family and the public continues to be of the utmost importance to us. For everyone’s health and safety, if you do not feel well, please stay at home.
In May 2001, we opened the doors to Black Oak Casino Resort for the very first time. Over the past 19 years, our business has continuously evolved to serve our community, and you have supported us every step of the way. We cannot thank you enough for your loyalty. We look forward to reuniting with you on June 1. We’ve missed you!
A: All Free Play offers from March and April have been reissued for June. Check your newsletter mailing or visit Players Club for details.
A: No. You will retain your current tier until December 31. See Players Club for details.
A: All machines are on, but seating has been reduced. If the machine you want is right next to one already occupied by another player, please observe social distancing guidelines and wait until they leave.
A: For vouchers that expired on or before March 15, 2020, the expiration date will be extended for six months from the date printed on the voucher.
A: Yes. You can still get your gift from Players Club until June 30. For birthday Free Play, visit a kiosk from June 8 – 21.
A: No, but wearing one is encouraged. For your safety, masks will be worn at all times by our team members. We understand that you’ll have to remove your mask to eat, drink or smoke.
A: Both alcoholic and non-alcoholic beverages can be ordered from the beverage servers.
A: Not at this time. The bus program is on hiatus for the first phase of reopening.
A: Yes. At this time, reservations are only being accepted for Players Club members who have received a hotel offer (via a newsletter mailing). Phone reservations only; online reservations are not available. The pool is open to hotel guests only. The fitness center will reopen at a later date.
A: The RV Park is open, and anyone can make a reservation online or by phone.
A: No. The casino is open to all guests age 21 and over.
A: Yes, there will be a priority line at the door for hotel guests and Diamond cardholders if the casino is at capacity.